City of Springfield, Illinois

James O. Langfelder - Mayor

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Community Resources

  COVID-19 Testing

The Sangamon County Department of Public Health has an updated listed of local testing sites. Before heading out for a test, please wait at least four days from a possible exposure to get the most accurate test result and quarantine at home until a negative result has been given.If you are experiencing possible COVID-19 symptoms, please do not go to the emergency room. First call your primary care physician. If you do not have a physician, please call SCDPH at 217.321.2606.

  Emergency Mortgage Assistance Program

IHDA (Illinois Housing Development Authority) developed the Emergency Mortgage Assistance Program (EMA) to support Illinois homeowners unable to pay their mortgages due to a COVID-19 related loss of income. If approved, homeowners will receive a grant for up to $15,000 to cover missed mortgage payments beginning as early as March 2020 and prepay mortgage payments through December 2020, or until the $15,000 is exhausted. Not all households will receive $15,000 and an application alone is not a guarantee of assistance. Assistance will be paid directly to the mortgage servicer on the homeowner’s behalf. The EMA program will only pay full mortgage payments; no partial payments will be made.

Application Period

Applications for EMA will be accepted August 24 thru September 4. Due to anticipated high volume, the application window may close early. IHDA will use a third-party entity to select a pool of applications to be reviewed for eligibility. Approximately 10,000 homeowners are expected to receive funding.

Help Applying

If you need help applying for this program, IHDA has partnered with 62 Community and Outreach Assistance organizations who can assist you at no cost. You can find a directory via the Resource button on Services are available in English, Spanish, Polish, Italian, French, Romanian, Albanian, Serbian, Arabic, Urdu, Hindi, Cantonese, Tagalog, Mandarin, and ASL. For additional assistance you may also call IHDA’s call center at 312.883.2720, or toll-free at 888.252.1119. For those who are deaf, hard of hearing or speech-impaired, please contact Navicore Solutions for free assistance at 877.274.4309 (TTY).

  Public Computer Lab

Lincoln Library’s computer lab is now open to the public. Please call to schedule an appointment at 217.753.4900 ext. 5630. Appointments are for one hour. Spots will be kept 15 minutes past the scheduled time if you are running late. Lincoln Library is located on the corner of Capitol Avenue and Seventh Street.

  Helping Illinois Families

The Governor announced, in partnership with DCEO, a new program for eligible Illinoisans seeking emergency assistance to cover costs of utility bills, rent, temporary shelter, food, and other household necessities. Available for all qualifying low-income households. All applications will be reviewed on a first come, first served basis. For complete details and the online application, visit

  Joint Mortgage & Housing Assistance Website

To ensure homeowners and renters have the most up-to-date and accurate housing assistance information during the COVID-19 National Emergency, the Consumer Financial Protection Bureau (CFPB), Federal Housing Finance Agency (FHFA), and HUD launched the new Mortgage and Housing Assistance website. Visit the site .

  Get Hired Illinois

DCEO in conjunction with IDES launched the Get Hired Illinois. This new portal is designed to connect workers with available job and career training opportunities across the state. Residents and employers may access the site here. Illinois residents will also have free access to online workforce development courses via a partnership with Coursera.

  Pandemic Unemployment Assistance (PUA) - UPDATE

The Illinois Department of Employment Security is accepting applications for the Pandemic Unemployment Assistance (PUA) program beginning Monday, May 11.

  • Apply for regular unemployment before you apply for PUA.
  • If you applied for regular unemployment and have been denied between April 1, 2019 and today, do not reapply.
  • Go into your regular unemployment account and set up direct deposit for payment.
  • Have your 2019 tax return or proof of income ready and available.
  • Be prepared to certify.
  • Remember: You must submit a new application for PUA. The two systems are not transferrable.
  • A guide can be downloaded here.


Need a listing of restaurants offering curbside or delivery? Curious about which businesses are open and operating during COVID-19? Visit to find a list of area businesses and what services they are currently providing.

  Virtual Career Support

The Goodwill Virtual Career Centers will operate Monday through Friday from 10:00 a.m. – 4:30 p.m. and Career Coaches will be available via telephone, email, along with some video conferencing capabilities. Land of Lincoln Goodwill Career Centers provide career support including how to file unemployment claims, preparation of resumes, online job searching techniques, FREE computer classes and training, and general employment support. Their Career Coaches can be reached via phone or email at 217.303.9532 or 217.899.0717 or via email at or

  Emotional Support During COVID-19

The Illinois Department of Human Services’ Mental Health Division has launched a free-of-charge emotional support text line, Call4Calm, for Illinois residents experiencing stress and mental health issues related to COVID-19. Individuals who would like to speak with a mental health professional can text the word TALK to 5-5-2-0-2-0; or for Spanish text the word HABLAR to the same number, 5-5-2-0-2-0.

The following are additional support resources available to residents as well.

  • SMSHA’s Disaster Distress Hotline: 1.800.985.5990 (crisis counseling)
  • IDHS Domestic Violence Helpline: 1.877.863.6338 (crisis hotline)
  • National Suicide Prevention Hotline: 1.800.273.8255 (confidential support)
  • Memorial Behavioral Health: 217.588.5509 (emotional support hotline)
  • Illinois Helpline: 1.833.234.6343 (for opioids and other substances)
  • Illinois Warm Line: 1.866.359.7953, Monday – Friday 8:00 a.m. – 5:00 p.m. (recovery support)

  Sangamon Mass Transit District

Effective Wednesday, April 15, SMTD will begin requiring passengers to wear a face-covering of some sort in order to board a bus. Officials say a face-covering may be – but is not required to be – a surgical or N95 mask. Numerous online videos show how individuals can make their own mask and SMTD will be posting informational “How To” sheets from the CDC on buses and at the Transfer Center.

For more information about bus service click here.

  Family Assistance

If you need assistance finding food, paying housing bills, access free childcare, or other essential services, please call 211 or visit the United Way website here.

To be connected to the United Way of Central Illinois, click here.

Free Internet Assistance

Comcast is taking steps to help connect low-income families to the Internet at home. New Internet Essentials customers will receive two free months of Internet service, which is available to all qualified low-income households. For more information, click here.

  Payment Assistance

Rental Assistance

  • Capital Township Office: 217.525.1736
  • Catholic Charities: 217.523.4551, 217.523.9201 or 217.241.0214
  • Fifth Street Renaissance: 217.544.5040
  • Salvation Army: 217.525.2196
  • Sangamon County Community Resources: 217.535.3120

Utility Assistance

  • LIHEAP: 217.535.3120
  • United Way: 211
  • Abundant Faith Ministries: 217.527.1006

Mortgage Assistance

  • Illinois Foreclosure Prevention Network: 855.533.7411

  Springfield Families Helping Springfield Families

Do you need assistance or looking to help? A Facebook community group is available for the different situations that come up daily during COVID-19.
Visit the site today to get connected.


As part of the above initiative, there are various “micro-pantries” set-up throughout Springfield. These locations have pantries/sheds where community members are encouraged to replenish with non-perishable food items, while individuals in need can take necessary items to ensure food for their families. Everything is free. There are many located throughout the area including the two sites listed below.

  • Downtown Springfield, 422 S. 5th Street (sidewalk in from of Dept. of Health)
  • Legacy Theater, 101 E. Lawrence Avenue
  • West Side, 1591 S. MacArthur Boulevard (behind Capital City Property building)
  • Southeast High School, 2350 E. Ash Street
  • Lanphier High School, 1300 N. 11th Street (NE corner of the building)
  • Fifth Street Renaissance/SARA Center, 1315 N. Fifth Street
  • Lincoln Park, 1310 N. Sixth Street (table outside white picket fence or on porch)
  • Douglas Avenue United Methodist, 501 S. Douglas (by entrance off Illini Ct.)
  • Graham Elementary, 900 W. Edwards (northwest corner of parking lot off Cook b/t MacArthur & State)
  • South Side Christian, 2600 S. MacArthur Blvd. (by the garage)
  • St. John’s Lutheran, 2477 W. Washington Street
  • Colony West (Hope Presbyterian), 2211 W. Wabash Avenue (by main entrance of church)
  • Ash & Pasfield, 2000 S. Pasfield (on Ash side)
  • Washington Middle School, 2300 E. Jackson (near front door)
  • Boys & Girls Club, 300 S. 15th Street
  • Youth Service Bureau, 2901 Normandy Road
  • Woodland Acres, 3200 N. Dirksen Parkway, Lot 303 (south entrance to Woodland Acres)
  • Lakeside Christian, 225 Toronto Road (Donation hours: M-F 9-noon)

You may also connect through the Central Illinois Foodbank for food distribution sites.

  Victims of Domestic and Sexual Violence

During times of crisis, there may be an increase in domestic and sexual violence, while barriers to services are compounded. The health and safety of victims during COVID-19 is of the utmost importance to the Illinois Department of Human Services (IDHS).

The role of the Domestic Violence Helpline is being expanded in order to create a one stop access point for shelter needs. Victims may directly call the Helpline at 1-877-TO END DV (1-877-863-6338 voice or 1-877-863-6339 TTY) and be connected to shelter through existing local domestic violence shelters or they will be connected to emergency shelter through available hotels and motels. Transportation assistance is being offered as well.