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The Springfield Fire Department is dedicated to protecting lives and property through emergency response, fire prevention, and public safety education. Serving the residents of Springfield and surrounding Fire Protection Districts, the department responds to fires, medical emergencies, technical rescues, and hazardous material incidents. In addition to emergency services, the department enforces fire codes, conducts safety inspections, investigates fire causes, and educates the community on fire prevention. Firefighters receive continuous training to maintain their skills and readiness, ensuring they can respond effectively to any situation. The department also utilizes advanced technology to support emergency response efforts. With multiple fire stations strategically located throughout the city, the Springfield Fire Department remains committed to delivering prompt and professional service to keep the community safe. Contact Information: Station 1 825 East Capitol Avenue, Springfield, IL 62701 Front Desk: 217.788.8474 Non-Emergency: 217.788.8450
Thank you for taking the time to complete this form and to pay a compliment to one of our Firefighters. We always strive to ensure that all of our Firefighters are serving the community and provide excellent service. We will make certain that the Firefighter's supervisors will receive this form and that your compliment will be shared.
Report a Problem to the Fire Department
To contact the Fire Department directly, call 217-788-8472
I acknowledge receipt of a Springfield Fire Department Home Knox box, which is being loaned to me as a part of the Home Safety Program. On this day a key was placed in the Knox Box that will aid firefighters in accessing my home to render aid. I agree to leave the Knox Box in the location it was installed so that it will remain visible to responding firefighters. It is my responsibility to notify the Fire Department any time I change the locks, and to provide them a new key to place in the box. It is also my responsibility to notify the Fire Department if and when the box is no longer needed. At that point the box will be picked up by the fire department and the key inside returned to the owner.
My signature below indicates that I have read and agree to the above information.
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By clicking "Submit" you will now be alerted of upcoming Springfield Fire Department testing dates and locations along with other pertinent information. To stop receiving the emails, simply notify the City of Springfield Human Resources Department.
The Operations Division of the Springfield Fire Department is the core of the department’s emergency response capabilities. Under the leadership of the Division Chief of Operations, this division is responsible for supervising, directing, and evaluating all frontline activities related to fire suppression, emergency medical services (EMS), technical rescue operations, disaster response, and hazardous materials incident mitigation.
The Operations Division also plays a critical role in the development and implementation of operational procedures, particularly those that enhance fire prevention and control efforts for suppression personnel. Beyond emergency response, the division oversees key support functions including vehicle and building maintenance, equipment and hydrant testing and inspections, purchasing, and inventory control.
The Division Chief ensures that all operations personnel are prepared, equipped, and ready to respond effectively to any emergency while maintaining the highest standards of safety and professionalism. This division represents the largest and most visible component of the Springfield Fire Department and is essential in fulfilling the department’s mission to protect life, property, and the environment.
The Division of Fire Safety within the Springfield Fire Department is tasked with ensuring the safety of the community through proactive fire prevention, code enforcement, and investigative efforts. Led by the Division Chief of Fire Safety, this division oversees the Fire Prevention Bureau and the Arson Bureau, working to reduce the risk of fire-related incidents and safeguard lives and property throughout the city.
The Fire Prevention Bureau is responsible for the development, interpretation, and enforcement of fire safety codes and ordinances. This includes inspections of new and existing buildings, plan reviews for fire code compliance, and public education efforts aimed at increasing fire awareness and prevention across the community.
In parallel, the Arson Bureau—under the direction of the Division Chief—works in conjunction with law enforcement agencies to investigate the origin and cause of suspicious fires. These investigations are conducted in accordance with all applicable laws, codes, and ordinances, with the goal of identifying and prosecuting criminal acts related to arson.
Additionally, the Division of Fire Safety collaborates with City Water, Light & Power (CWLP) to ensure that the city maintains an adequate and reliable water supply for fire suppression operations.
Through comprehensive oversight of prevention, enforcement, investigation, and infrastructure coordination, the Division of Fire Safety plays a vital role in protecting the citizens of Springfield and enhancing the effectiveness of the department’s overall mission.
Is your Residential or Commercial Property in need of a Knox Box? If so, please fill out the Online Request Form. Online Request Form
The Division of Training and Education serves as the foundation for professional development and operational readiness within the Springfield Fire Department. Under the leadership of the Division Chief of Training and Education, this division is responsible for the development, coordination, and delivery of all training programs for fire suppression personnel, inspectors, and special teams.
Key responsibilities include designing and implementing comprehensive training curricula, conducting recruit academies for new firefighters, and maintaining accurate training records and certifications in accordance with the requirements of the Illinois Office of the State Fire Marshal. These records are critical for both compliance and the documentation required to secure reimbursement funding.
In addition to routine training, the division is actively engaged in researching and developing new tactics and strategies to improve fireground operations and overall emergency response effectiveness. This commitment to innovation ensures that Springfield Fire Department personnel are equipped with the most current techniques and knowledge available in the fire service.
Through its efforts, the Division of Training and Education ensures that all department members are prepared to respond to emergencies with skill, confidence, and professionalism, while also supporting the continuous improvement and safety of the organization as a whole.