Who would you like to call?


City Offices

  • City of Springfield Operator
    217.789.2000
    217.789.2468
  • City Clerk
    106 Municipal Center West
    Springfield, IL 62701
    217.789.2216
    city.clerk@springfield.il.us
  • City Council Coordinator
    315 Municipal Center West Springfield, IL 62701
    217.789.2151
  • City Treasurer
    104 Municipal Center West
    Springfield, IL 62701
    217.789.2224
  • City Water, Light and Power (CWLP) Customer Service
    100 Municipal Center West Springfield, IL 62701
    217.789.2030
    cwlp.customer@cwlp.com
  • City Water, Light and Power (CWLP) General Office
    800 East Monroe, 4th Floor
    Springfield, IL 62702
    217.789.2116
    publicinformation@cwlp.com
  • Community Relations
    1450 Groth Street
    Springfield, IL 62703
    217.789.2270
  • Convention & Visitors Bureau
    109 North 7th Street
    Springfield, IL 62701
    217.789.2360
    visit.springfield@springfield.il.us
  • Corporation Counsel
    313 Municipal Center East
    Springfield, IL 62757
    217.789.2393
  • Gaming, Liquor and Taxi Licenses
    108 Municipal Center East
    Springfield, IL 62757
    217.788.8411
  • Human Resources
    309 Municipal Center West
    Springfield, IL 62701
    217.789.2446
    humanresources@springfield.il.us
  • Lincoln Library
    326 South 7th Street
    Springfield, IL 62701
    217.753.4900
  • Mayor's Office
    217.789.2200
    communicationsdirector@springfield.il.us
  • Oak Ridge Cemetery
    1441 Monument Ave
    Springfield, IL 62702
    217.789.2340
    Oakridge.cemetery@springfield.il.us
  • Office of Budget and Management
    217.789.2191
    obm@springfield.il.us
  • Office of Public Works
    210 Municipal Center West
    Springfield, IL 62701
    217.789.2255
    public.works@springfield.il.us
  • Planning and Economic Development
    107 Municipal Center East
    Springfield, IL 62757
    217.789.2377
  • Springfield Fire Department
    825 East Capitol
    Springfield, IL 62701
    Front Desk: 217.788.8474
    Non-Emergency: 217.788.8450
  • Springfield Police Department
    800 East Monroe
    Springfield, IL 62757
    Front Desk: 217.788.8325
    Non-Emergency: 217.788.8311

For Help In Your Neighborhood

  • Office of Community Relations: 217.789.2270
  • Branch Pickup: 217.789.2255
  • Neighborhood Watch: 217.789.2270
  • Noise Issues: 217.788.8325
  • Plan an Event, Block Party or Parade: 217.789.2255
  • Promote an Event on Cable Access 4: 217.788.8486
  • Report Weeds, Tall Grass or Fly Dumping: 217.789.2167
  • Stop Sign or Traffic Signal Issues: 217.789.2121
  • Snow Removal: 217.789.2246
  • Trash & Garbage Service Issues: 217.789.2255
  • Tree Trimming Around Power Lines: 217.321.1407
  • Trees On City Property: 217.789.2255
  • Who's Your Neighborhood Police Officer: 217.788.8325





CWLP - Who To Contact

  • CWLP General Office: 217.789.2116, publicinformation@cwlp.com
  • Customer Service & Billing Questions: 217.789.2030, cwlp.customer@cwlp.com
  • Efficiency & Rebate Program: 217.789.2070, nrgxprts@cwlp.com
  • Electric Service Outage/Trouble: 217.789.2121
  • Electric and Water Service Hookup: 217.789.2030
  • Energy Services Office: 217.789.2070, nrgxprts@cwlp.com
  • Lake Park and Facility Reservations: 217.757.8660 Ext. 1011, lakereservations@cwlp.com
  • Lake Real Estate: 217.757.8660 Ext. 1011
  • Meter Reading: 217.789.2030
  • Security for Lake Area & CWLP: 217.757.8600
  • Street Light & Traffic Light Issues: 217.789.2121
  • Tree Trimming Around Power Lines: 217.321.1407
  • Water Service Outage/Trouble: 217.789.2323, Ext. 2
  • Water Purification Plant: 217.757.8630

For Complaints Or Compliments

  • About a City Employee (ask for the Director of the Department): 217.789.2000
  • About a Police Officer (ask for a Supervisor): 217.788.8360
  • Contact the Mayor's Office: 217.789.2200
  • Inspector General: 217.391.1630
  • Internal Affairs (Police): 217.788.8380 Ext. 4121
  • Parking Tickets or Fines: 217.789.2224
  • Trash & Garbage Service: 217.789.2255

To Report A Code Violation

  • Building & Zoning: 217.789.2171
  • Housing & Environmental: 217.789.2167
  • Fire Safety: 217.789.2170

City Government Questions

  • City Council Coordinator's Office: 217.789.2151
  • Reserving the City Council Chambers: 217.789.2216
  • Sign Up To Speak At a City Council Meeting: 217.789.2216

Other Numbers Of Interest

  • Sangamon County: 217.753.6600
  • Sangamon County Animal Control: 217.535.3065
  • Springfield Housing Authority: 217.753.5757
  • Springfield Mass Transit District: 217.522.6087
  • Springfield Park District: 217.544.1751
  • Springfield School District 186: 217.525.3000

For Help With Your Business

  • Building, Electrical or Plumbing Inspectors: 217.789.2171
  • City & Building Permits: 217.789.2255
  • Crafts & Peddler License: 217.789.2216
  • Gaming, Liquor and Taxi Licenses: 217.789.8411
  • Electric and Water Service Hookup: 217.789.2030
  • Electric Service for New Construction: 217.757.8520
  • Office of Planning and Economic Development: 217.789.2377
  • Promote an Event on Cable Access 4: 217.788.8486


City of Springfield

Address: 800 East Monroe, Springfield, IL 62701
Phone: 217.789.2000
Fax: 217.789.2109
General Office Hours: Monday-Friday, 8:00 am - 4:30 pm

Contact Webmaster

Click here for Department Contacts



Quick Links




Stay Connected