Question

Answer

Date Submitted

In Section VI - Certifications, Question No. 9 it states: 9. All contractors bidding on Annual Goal Contracts with the City shall, in accordance with the requirements contained in this booklet pertaining to minority and female owned businesses, certify to the availability or non-availability of Subcontracting Opportunities by selecting the statement below that applies to this bid. If the contractor certifies to (b) the contractor is required to attach proof of publication and complete the MBE/FBE Utilization Form attached hereto as Attachment A or M/FBE Participation Waiver Request found in Attachment B. (a) The undersigned bidder will not award subcontracts in the performance of this contract. (b) The undersigned bidder will award subcontracts in the performance of this contract and all proposals received from the interested MBE/FBE businesses are listed on Attachment A (with Attachment B Waiver if applicable). Question: Attachments A and B are not included in the RFP. Do we need to complete? Is there MBE/FBE goals? If so, what are the goals and what MBE/FBE certifications do you accept?

10/7/2026 9:41:58 AM

The City lists answers for November 5 and proposals for November 12. If material answers or addenda change scope, pricing, or terms, will the proposal deadline be extended and will the binding answers be issued as formal addenda?

10/20/2026 10:58:00 AM

Please confirm that the required performance bond is 100% of the fixed implementation-services price, rather than the ten-year contract value; whether a separate payment bond is required; and whether the stated bond must run through the 12-month warranty.

10/20/2026 10:58:10 AM

Please provide the insurance schedule and required limits for cyber, professional, general, and other coverage, together with endorsements, additional-insured requirements, and the timing for producing certificates.

10/20/2026 10:58:22 AM

Which documents will be contractually incorporated, and will the City accept a consolidated exception matrix addressing standard SaaS, software license, subprocessor, and hosting terms before award?

10/20/2026 10:58:32 AM

Please state the intended initial contract term, renewal lengths, notice periods, and termination-for-convenience treatment of prepaid annual subscription or hosting fees, subject to annual appropriation.

10/20/2026 10:58:54 AM

May authorized support personnel located outside the United States access systems that store U.S.-resident City Data under documented safeguards and prior written approval; and what process and turnaround will apply to that approval?

10/20/2026 10:59:03 AM

Please identify which proposal materials, pricing detail, client references, and security evidence may be marked confidential, and the City’s process for handling public-records requests and notice to the bidder.

10/20/2026 10:59:14 AM

For the ten-year TCO comparison, what assumed award date, implementation duration, first Go-Live date, renewal dates, and year-one subscription start should bidders use if their proposed schedules differ?

10/20/2026 10:59:23 AM

Please provide estimated named and concurrent users by department and role, external/contractor users, mobile users/devices, and expected growth over ten years.

10/20/2026 10:59:36 AM

Section 15 starts recurring charges no earlier than Go-Live, while §4.4 refers to payment after final acceptance. Are subscriptions and hosting payable from Go-Live, and are milestone services payable upon written milestone acceptance before Final Acceptance?

10/20/2026 10:59:47 AM

Should bidders include separately priced alternatives for City-hosted deployment, read-only archive, advanced outage planning, safety/LOTO, Cityworks replacement, and every future interface, or only options for which scope is defined?

10/20/2026 11:00:00 AM

Please identify the City’s CGI Advantage product versions/modules, hosting model, integration environments, and contractual party authorized to approve interface changes and production cutover.

10/20/2026 11:00:09 AM

Would the City consider a proposal to upgrade and modernize its existing IBM Maximo environment to the latest IBM Maximo Application Suite (MAS 9), including enhancements to address the RFP requirements, or is the City's intention to completely replace IBM Maximo with an alternative Enterprise Asset Management platform?

We would consider upgrades to IBM Maximo.

10/9/2026 1:56:45 PM

Please confirm the exact submission package and file formats: must the signed response be a single PDF, and may native Excel files for the requirement matrix and pricing workbook be uploaded as supplemental files?

10/20/2026 10:57:32 AM

Will the City issue editable versions of the Appendix A–H forms, detailed requirements matrix, interface and conversion inventories, and Appendix F pricing workbook? If not, may bidders reproduce the stated fields in their own formats?

10/20/2026 10:57:47 AM

Is there an existing City-approved integration platform or middleware that must be used, and who owns its licenses, operating support, and interface monitoring?

10/20/2026 12:15:24 PM

Please provide record counts and historical date ranges by major Maximo object, custom object, site, organization, attachment type/volume, and legacy reporting store, with annual growth estimates.

10/20/2026 12:16:44 PM

Please identify the current Maximo version, database size, hosting/access model, available extraction methods, vendor restrictions, backup format, and whether City staff will provide timely source-system access for three rehearsals and final/delta loads.

10/20/2026 12:16:55 PM

What proportion and approximate count of Maximo location records actually represent maintainable equipment, and will the City supply representative plant, T&D, and Water hierarchy extracts plus known classification and duplicate issues?

10/20/2026 12:17:05 PM

Does “full live-system historical conversion” mean every available closed transaction, status event, cost detail, attachment, and related record across all historical periods, or are any City-defined historical subsets eligible for the priced archive alternative?

10/20/2026 12:17:15 PM

Please provide counts, formats, average and maximum sizes, and repository locations for documents, drawings, photographs, email artifacts, and linked files, and identify which contents require full-text indexing on Day 1.

10/20/2026 12:17:25 PM

For cross-organizational “external” work orders, which departments initiate and perform work, and what are the expected authorization, account charging, shared status, acceptance, and dispute workflows?

10/20/2026 12:17:35 PM

Please estimate the number of trainees, shift patterns, facilities, required on-site sessions, train-the-trainer participants, and administrator or technical trainees by area.

10/20/2026 12:17:52 PM