Effective July 1, 2016, waste haulers in the City of Springfield are limited to charging customers no more than $15 per month for one container of refuse of at least 35 gallons during weekly garbage pickup and no more than $18 per month for two containers of refuse (or one container of 75 gallons or greater), for weekly pickup service. No external fees or charges (e.g., bin, fuel, environmental, administrative, etc.) can be applied to refuse collection service.
Waste haulers have also agreed to assist the city in alerting the Office of Public Works when they sight fly dumping on their daily routes. They are required to collect all garbage at their customer’s site and may charge an additional fee if it is in excess of the customer’s weekly pickup service. If you have any questions and/or issues regarding your trash service, please call your waste hauler first and then the Office of Public Works if you still have questions and/or issues.